Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays).

You will receive a confirmation email with tracking information once your order has been shipped.

Shipping Times & Rates

We offer the following shipping options:

• Standard Shipping
• Express Shipping
• Free Shipping on orders over $50 (available for select locations).

Please note that shipping times may vary due to factors such as weather, customs delays, or high order volumes.

International Shipping

We currently ship to select countries. International shipping rates will be calculated at checkout.

Customers are responsible for any customs duties or import taxes imposed by their country.

Order Tracking

Once your order is shipped, you will receive a tracking number via email.

Lost, Stolen, or Damaged Packages

• Once an order has been shipped and tracking information has been provided, Top Lux is not responsible for any lost, stolen, late, or damaged packages.
• If your package is lost or damaged in transit, please contact the shipping carrier directly to file a claim.

For any further questions, feel free to reach out to our support team at yourtoplux@gmail.com. We’re here to help! 💌